For Customer Service please call the number on the back of
your ID card, or call one of the following numbers:
Member Services/Claims Office:
Aetna, Inc.
P.O. Box 14586
Lexington, KY 40512-4586
Attention: Claim Processing
Phone Number: 888-416-2277
Find a Doctor or Hospital by clicking HERE.
Aetna Health Insurance Coverage Outline for RHI
Aetna New Employee Application
Aetna Medical Claim Form
$5.00 prescriptions from HEB Grocery
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| Health Insurance |
| Copyright 2007 Tom Stewart Insurance |
| Personal Auto Home Policy Flood Motorcycle Boat Umbrella Business Auto General Liability Business Owners Policy (BOP) |
| Dental Insurance |
| Ace USA - Travel Insurance |
ACE USA – U.S. International Claims
1 Beaver Valley Road, 4 East
P.O. Box 15394
Wilmington, Delaware 19850
Toll Free in the U.S. 866 809-0396 ext.6400
Direct Telephone: 302 476-6400
Fax: 302 476-6907
E-mail: USI-FirstNoticeofLoss@ace-ina.com
(This e-mail address is for new claim reporting only.)
For after hour emergency claim reporting call:
Toll Free in the U.S.: 800 523-9254
Direct Telephone: 770 810-1130
For 24-Hour Emergency Medical, Personnel or Travel
Assistance:
Outside U.S. call collect: 202 659-7777
Inside U.S.: 800 766-8206
1 Beaver Valley Road, 4 East
P.O. Box 15394
Wilmington, Delaware 19850
Toll Free in the U.S. 866 809-0396 ext.6400
Direct Telephone: 302 476-6400
Fax: 302 476-6907
E-mail: USI-FirstNoticeofLoss@ace-ina.com
(This e-mail address is for new claim reporting only.)
For after hour emergency claim reporting call:
Toll Free in the U.S.: 800 523-9254
Direct Telephone: 770 810-1130
For 24-Hour Emergency Medical, Personnel or Travel
Assistance:
Outside U.S. call collect: 202 659-7777
Inside U.S.: 800 766-8206
Group Customer Service
Toll Free 1-800-999-9789
Phone: 801-495-3000
Toll Free Fax: 1-888-673-5328
Mail: Corporate Headquarters:
5373 S. Green Street, Suite 400
Salt Lake City, UT 84123
New Employee Application and Change Form
Dental Claim Form
Find a Dentist
Toll Free 1-800-999-9789
Phone: 801-495-3000
Toll Free Fax: 1-888-673-5328
Mail: Corporate Headquarters:
5373 S. Green Street, Suite 400
Salt Lake City, UT 84123
New Employee Application and Change Form
Dental Claim Form
Find a Dentist
Valuable Information for RHI Employee's
| Personal Quote Forms: |
| Sample Policies |
Special Auto discounts for the following
professions:
professions:
- Educators (K-12 and College Professors)
- Engineers
- Firefighters
- Police Officers
- Physicians
- Scientist(Persons with Science Degree)
TRUSTED SOURCE SINCE 1989
Need Help? Call us at (281) 589-0004 or (800) 324-8577
Group Insurance
Personal Insurance
The Four Components of Executive Assistance®
I. Medical Assistance
Emergency medical evacuation – when adequate medical facilities are
not available locally
Repatriation – to country of which employee is resident/citizen, when
medically necessary
Hospital admission deposit – USD $10,000
Medical monitoring – including regular communication to person
designated by employee
Dispatch of doctor or specialist – when employee’s condition cannot be
adequately assessed locally
Policy holders should review their policy for a complete description of
coverage and services.
II. Personal Assistance
Pre-trip medical referral information – to multi-lingual doctors and/or
addresses and phone numbers for hospitals
Emergency medication – arrangements for transportation
Embassy and consular information
Lost document assistance – for replacing important documents such as
passports and credit cards
Emergency message transmission – To one family member and/or
employer
Emergency cash advance – Up to $1,000 in local currency for
emergencies
Access to local attorneys
Emergency translation/interpreter services and referrals
Benefits verification & claims assistance – to coordinate with overseas
claims procedures
Policy holders should review their policy for a complete description of
coverage and services.
III. Travel Assistance (when an employee is hospitalized or evacuated)
Return of traveling companion/dependents
Return of vehicle to rental agency
Emergency family travel arrangements – for family members to join
hospitalized employee
Policy holders should review their policy for a complete description of
coverage and services.
IV. Security Assistance
Travel security information – access to Control Risks Group’s CityBrief,
online service updated daily that assesses local security conditions and
other details on 300+ cities in 150+ countries.
CR24 – security support center staffed by professional consultants
trained to answer security-related questions.
Crisis response – incident management consulting for clients facing
actual kidnaps, extortions, and illegal detention of employees. (Service
arranged by Control Risks Group but costs are not covered under the
policy)
I. Medical Assistance
Emergency medical evacuation – when adequate medical facilities are
not available locally
Repatriation – to country of which employee is resident/citizen, when
medically necessary
Hospital admission deposit – USD $10,000
Medical monitoring – including regular communication to person
designated by employee
Dispatch of doctor or specialist – when employee’s condition cannot be
adequately assessed locally
Policy holders should review their policy for a complete description of
coverage and services.
II. Personal Assistance
Pre-trip medical referral information – to multi-lingual doctors and/or
addresses and phone numbers for hospitals
Emergency medication – arrangements for transportation
Embassy and consular information
Lost document assistance – for replacing important documents such as
passports and credit cards
Emergency message transmission – To one family member and/or
employer
Emergency cash advance – Up to $1,000 in local currency for
emergencies
Access to local attorneys
Emergency translation/interpreter services and referrals
Benefits verification & claims assistance – to coordinate with overseas
claims procedures
Policy holders should review their policy for a complete description of
coverage and services.
III. Travel Assistance (when an employee is hospitalized or evacuated)
Return of traveling companion/dependents
Return of vehicle to rental agency
Emergency family travel arrangements – for family members to join
hospitalized employee
Policy holders should review their policy for a complete description of
coverage and services.
IV. Security Assistance
Travel security information – access to Control Risks Group’s CityBrief,
online service updated daily that assesses local security conditions and
other details on 300+ cities in 150+ countries.
CR24 – security support center staffed by professional consultants
trained to answer security-related questions.
Crisis response – incident management consulting for clients facing
actual kidnaps, extortions, and illegal detention of employees. (Service
arranged by Control Risks Group but costs are not covered under the
policy)
| Life Insurance |
Kemper Investors Life Insurance Company
PO Box 30359
Tampa, FL 33630-3359
www.kibenefits.com
877-473-6019
Life Application
Supplemental Life Application
PO Box 30359
Tampa, FL 33630-3359
www.kibenefits.com
877-473-6019
Life Application
Supplemental Life Application
